Full-Time MCC BC Thrift Shop Coordinator
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The MCC BC’s Thrift Shop Coordinator provides support and services to 10 MCC BC Thrift Shops which annually contribute $1.5 million dollars to financially support the relief, development and peace & justice work of MCC globally and locally. The vision of the MCC BC is to increase the number of Thrift Shops in the province and to increase the dollar value contribution from Thrift Shops to the mission of MCC. To this end, the MCC BC Thrift Shop Coordinator is a vital link between the network of MCC BC Thrift Shops and MCC BC and as such provides leadership and management direction to the Thrift Shop Managers. A key element of this position is assisting and inspiring shops individually and as a corporate identity in daily operation and in the broader context, strengthening and building up both the ministry and the business aspects.
The MCC BC Thrift Shop Coordinator reports to and is accountable to the MCC BC Associate Executive Director and works in a collaborative and consultative manner with both the MCC Canada Thrift Network and the MCC Canada Thrift Coordinator.
– All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active church membership; and biblical nonviolent peacemaking.
– Relevant Bachelor’s degree and/or a minimum of 5 years of business experience or a combination.
– Retail experience, including understanding of the second hand market will be an asset.
– Business development experience, including business plan development.
– Excellent oral and written communication skills including reading, writing and analytical skills and public speaking.
– Strong strategic and operations planning and organizational skills.
– Ability to read and analyze financial statements.
– Ability to work independently and prioritize in a timely fashion a wide variety of tasks.
– Respect for and discretion in dealing with confidential material.
– Ability to relate well with a wide range of people and be comfortable communicating with MCC BC constituency, MCC Canada personnel, business people, volunteers and customers.
– Willingness to work with sensitivity within a diverse cultural and theological milieu.
– Ability to facilitate training and development plans for staff and volunteers.
– Proven servant leadership and management skills required.
– Demonstrated problem/conflict solving skills required.
– Demonstrated commitment to the philosophy, practice and promotion of “reduce, reuse, recycle” required.
– An understanding and affirmation of the mission, beliefs and values of MCC is required.
– Ability to work effectively in a collaborative team environment required.
– Knowledge of provincial labour, retail and occupational safety laws preferred.
– Intermediate computer skills in Microsoft Office Suite, Excel, Powerpoint, Publisher & Email.
– Experience successfully leading volunteers required.
– First Aid Certificate (can be taken within first three months of employment).
– Satisfactory criminal record check.
• Supervise MCC BC Thrift Shop Managers and assist them with the supervision of their assistant managers and staff in consultation with MCC BC HR Manager and local Thrift Shop Committees.
• Coordinate the activities of MCC BC Thrift Shops, ensuring ministry objectives are consistently accomplished and that a spiritual focus is applied to all activity and initiatives.
• Develop Thrift Coordinator annual sales and revenue targets and budget for approval and monitor the achieving of budget compliance, sales and net revenue targets.
• Report monthly on performance of shops to the MCC BC Associate Executive Director actively explore the opening of additional Thrift Shops in BC, undertake feasibility studies and develop business plans for potential new shops
• In consultation with the MCC BC Associate Executive Director actively explore the opening of additional Thrift Shops in BC, undertaking feasibility studies and develop business plans for potential new shops.
• Represent provincial shops at the national level and act as the link between MCC BC’s Network of Thrift Shops and the MCC Canada National Thrift Development Coordinator, including participating in and occasionally hosting national Thrift Shop Conferences.
• In conjunction with the MCC BC Associate Executive Director provide a functional link between the Thrift Shops and the MCC constituency as well as other supporting churches.
• Develop management and remuneration policies in consultation with the MCC BC Associate Executive Director and HR Manager.
• Participate in staff meetings and, on occasion, take the lead for spiritual reflection for the ongoing cultivation of the organizational culture based on MCC mission, beliefs and values.
• Ensure that MCC BC Thrift Shops reflect MCC’s Christian worldview and MCC’s mission and values, in agreements, in visible materials in the Shops and in practice by staff and volunteers.
• Assess both short and long term needs of the Thrift Shops, i.e. renovation, relocation, expansion, etc.
• Assess both short and long term trends in the Thrift Shop market and adapt suitable trends to MCC Shops.
• Under the direction of the MCC BC Associate Executive Director and, in consultation with, the National Thrift Network, develop annual shop business plans, operating budgets and long range strategic plans for MCC BC Thrift Shops.
• Develop new sources and markets for MCC Thrift Shops.
• Maintain and update policies on legal, safety and personnel matters pertaining to the operation of the thrift shops, under the direction of the Associate Executive Director and in collaboration with the MCC BC HR Manager.
• Maintain records and statistics, and produce quarterly reports on shop sales, retail activities, etc.
• Coordinate, draft agendas and keep record of proceedings of Thrift Shop Manager meetings and Thrift Shop Executive Committee meetings, chaired by the Associate Executive Director.
• Regularly visit (at least quarterly)Thrift Shops, including Kelowna and Powell River, including attending Thrift Shop Committee meetings from time to time
• Periodically attend (bi-monthly) Thrift Shop Committee meetings.
• Organize significant Thrift Shop anniversaries, accompanied with appropriate volunteer recognition.
• Assist Thrift shops in resourcing for fixtures, supplies, equipment, video surveillance, etc.
• In consultation with Associate Executive Director stay up-to-date on Thrift Shop lease and mortgage terms negotiation of leases and remain fully appraised on status of all lease agreements.
• Develop operational policies and handbooks for the Thrift network with input from the Thrift Shop Executive Committee, Shop Managers and the National Thrift Network and MCC BC HR Manager.
Human Resources Related:
• Provide strong support to Thrift Shop Managers and Shop Committees in the recruitment of volunteers in collaboration with MCC BC Volunteer Development Coordinator.
• Initiate, in consultation with the Associate Executive Director the recruitment and hiring of Thrift Shop staff & manage with support from the MCC BC HR Manager on HR related issues that may arise.
• Ensure that annual performance evaluations of Thrift Shop staff are completed in a timely fashion and review all evaluations of Thrift Staff, in collaboration with the HR Department.
• Conduct annual performance evaluations of Thrift Shop Managers, in consultation with Thrift Shop Committees.
• Organize training sessions and workshops for Shop Managers, Assistant Managers, staff, Thrift Committees and volunteers in order to ensure that respective roles and responsibilities are clearly understood and adhered to.
• In consultation with MCC BC HR Manager arrange for safety and first aid training and ensure thrift staff remain up-to-date with certification.
• In consultation with MCC BC HR Manager, ensure that Thrift Shop management and governance comply with BC Labour Standards Legislation, Occupational safety requirements, Health Canada product safety legislation and any other applicable federal or provincial legislation and local government by-laws.
• Speak at or arrange for speakers at Thrift Shop volunteer banquets, articulating MCC’s beliefs, values & sharing stories of MCC’s global ministry, as requested.
• Attend and participate in MCC events and functions, representing MCC’s mission, beliefs and values to thrift shop volunteers/staff, customers, constituents and the general public.
• Represent MCC in a way that is consistent with the organization’s beliefs and values when dealing with the general public & other agencies.
• Initiate media communications and public relation matters in consultation with the Communications Department of MCC BC.
How to ApplyOnly those candidates who are legally eligible to work in Canada should apply. To apply submit a cover letter and resume to: Sophie Tiessen-Eigbike, MCC BC. Email: email@example.com. Applications will be received until August 15.
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