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26 Jun 2014

Full-time Thrift Development Officer

Mennonite Central Committee Ontario – Posted by jolinepatfield Kitchener, Ontario, Canada

Job Description

MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

The Thrift Development Officer for MCC Ontario (MCCO) works with all the Ontario Thrift Shops to increase their contributions to MCCO, and to strengthen their ministry in their own communities, and to build their connections to each other and other MCCs.

MCCO is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, MCCO will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.


All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active church membership; and biblical nonviolent peacemaking.

• Bachelor’s degree or a minimum of 5 years business experience or a combination
• Excellent oral and written communication skills required: reading, writing and analytical skills
• Strong strategic and operations planning and organizational skills
• Patience, constructive critical thinking and communication
• Ability to work independently and prioritize a wide variety of tasks
• Experience and facility with public speaking
• A demonstrated commitment to care for creation
• Respect for and discretion in dealing with confidential material
• Ability to relate well with a wide range of people and be comfortable in communication with MCCO constituency, MCC personnel in Canada, business circles, volunteers and customers
• Strong interpersonal relationship building skills, including team leadership
• Willing to work within and promote MCCO’s equity goals
• Willingness to work with sensitivity within a diverse cultural and theological milieu
• Ability to read and analyze financial statements
• Ability to facilitate training and development plans for staff and volunteers
• Police check required upon hire
• Legally able to work in Canada
• Free to travel domestically, especially within Ontario
• Free to work non-standard hours required, including evenings and weekends, as necessary

• Retail experience, understanding of the second hand market an asset
• Strong business development experience
• Business plan development experience
• Problem/conflict solving skills
• Experience with Boards and Committees
• Training and experience in volunteer management
• Word processing and spreadsheet computer skills

Assignment Narrative:
MCCO’s Thrift Development Officer provides a vital link between the network of the 13 Ontario MCC Thrift Shops and MCCO, working and consulting with the Canadian Thrift Shop Network and the MCC Ontario Thrift Shop Management Teams. A key element of this position is relationship building with staff, operations councils and volunteers. The Thrift Development Officer will assist and inspire shops individually and as a corporate identity in daily operation and in the broader context, strengthen and build up both the business and ministry aspects.

Thrift support staff, Thrift Shop General Managers and Operations councils are accountable to the Thrift Development Officer. This position is accountable directly to the MCCO Executive Director with an indirect accountability relationship to the National Thrift Development Coordinator.


• Supervise and resource Thrift Shop Operations Councils
• Supervise MCCO Thrift Shop General Managers and assist them with the supervision of their assistant managers in consultation with the local Thrift Shop Operations Council (includes hiring, supervision, evaluating, termination, etc.)
• Supervise the MCCO Thrift Assistant and MCCO Thrift Financial Services person
• Additional staff within Community Engagement and Human Resources have an indirect accountability relationship to this role

• Set and manage annual budgets for Thrift Shop forwardings, and MCCO Thrift Development Officer (including additional support staff) expenses
• Ensure current agreements are signed and adhered to with all Thrift Shop Operations Councils and Associate Boards
• Set and implement annual and long-range plans for Thrift Shops in Ontario
• Assist shops in developing business plans, marketing plans, capital improvement plans and staffing plans
• Ensure compliance with network-established best business practices and government regulations/legislation as they pertain to the Thrift retail operation
• Provide training and development opportunities to Thrift Shop Operations councils and boards
• Plan and facilitate regular information and training meetings for Thrift management teams.
• In consultation with leadership from the National Thrift Network, resource shops as needed, such as merchandising, product safety, marketing, volunteer management and recruitment, pricing and trends
• Provide support in troubleshooting shop issues and support in times of crisis
• Work with interested groups to open new shops
• Ensure that shops reflect MCC’s Christian worldview and MCC’s mission and values, in agreements, in visible materials in the shops, and in practice by staff and volunteers
• Prepare regular written and verbal reports on Thrift Shop revenue and functioning

Participate in MCC Networks
• Establish, facilitate and relate to the newly forming Ontario Thrift Business Council in approving shop business plans and setting vision and long-range plans for the Ontario Thrift Shop Network
• Participate in the Community Engagement Team, the Planning, Monitoring, Evaluating and Reporting Team and other MCC Ontario teams as needed
• Participate in the inter-MCC Thrift Shop Network including the National Thrift Leadership Team and other inter-MCC networks as required

• Speak on behalf of MCC at volunteer dinners, churches or community functions, from a Biblical basis, connecting MCC’s mission, values and programs with the work done in individual shops
• Participate in a local church, worshipping and praying with other Christians
• Other duties as required

Location Description:
Kitchener-Waterloo (K-W) is for all intents and purposes one city, with a combined population of approximately 280,000. Located in the ‘golden triangle’ in southwestern Ontario, its roots have been technological and agricultural, and both continue to factor significantly in the local economy. There are a great variety of opportunities available in the areas of recreation and cultural events. Urban renewal in both downtowns is providing new ways to experience culture and leisure. K-W is also an educational centre, with two universities and one community college. There is a rich mixture of cultures, and Mennonites are a strong part of that diversity.

Long days, evening work, overnights and weekends are an expectation of this position. There is an average of 6 long days/evening per month plus one Saturday/month. Approximately two weeks/year are spent away from home through MCC network meetings.

How to Apply

This is a salaried, full-time position. Please send resume and cover letter detailing how you meet the qualifications to MCCO Human Resources at This posting will close August 6, 2014.

Job Categories: Featured. Job Types: Full-time. Job Tags: Business, management, MCC, Ontario, and Thrift.

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