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29 Jul 2021

Full-time Communications & Digital Ministry Manager

Grant Memorial Church – Posted by jenniferz 877 Wilkes

Job Description

Date: July 2021 

Job Title: Communications and Digital Ministry Manager 

Report to: Director of World Mission and Communications 

Job Summary: 

As a senior member of the ministry support team, the Communications and Digital Ministry  Manager will lead the development, implementation, oversight and evaluation of both internal  and external communication strategies, standards, methodologies and messaging. With  specialized training and years of experience working in a communications role, the incumbent  will not only possess communications expertise and an awareness of innovation opportunities,  but also provide a pastoral presence and perspective to the role and engage in pastoral  interactions with congregants. 

Time Requirements: Full time position which is a minimum of 37.5 hours per week. General  office hours are 8:30 to 4:30 Monday to Friday, however flexible working hours will be required to  meet the requirements of the position. In a ministry support position, Sunday is considered a  regular work day. 

Knowledge, Skill, & Abilities 

Pastoral Perspective – Incorporate a pastoral perspective into all aspects of communication,  including materials development, media methods selection. Demonstrate a pastoral  presence in the development of all communications materials and methodologies which  theologically aligns with Grant Memorial. This should be especially evident when  communicating with Grant Memorial constituency (online or in-person). 

Interpersonal – An ability to communicate with leadership and peers regarding  communication initiatives. Position requires that the individual interacts with different  personalities within and outside of the organization. 

Organization & Planning – This position requires an individual to focus on and handle multiple  projects under very tight and specified timeframes. Though deadlines are often established  for the position by others or by organizational directives, the person in the position frequently  sets deadlines for others. 

Technical Proficiency – Needs to be proficient at graphic design. Requires current and  relevant knowledge of digital media platforms, influences of social media applications, and  other communication. 

Project Management Skills – Ability to manage communications projects which involve  multiple ministry areas and leaders.  

Administrative Skills – Understanding of organizational processes and concepts. Financial management – Confidence to process weekly invoices and billings and participate  in the budget process annually.

Decision Making – Must be comfortable making decisions about strategy, content, resources  and expenditures and must make quick and thoughtful decisions.  

Tell stories – Intentionally shape a storytelling culture of communication across the  organization by assisting in the development of ministry area strategies, providing support  and mentoring ministry leaders. 

Key Responsibilities: 

Communications Materials Development 

Lead the development, implementation, oversight and ongoing evaluation of both internal  and external communication strategies, standards, methodologies and messaging Create an effective framework for church communications and document it in a living  Communication Plan that is updated as communication needs and resources change Conceptualize ideas and concepts with the ministry leadership team to brand sermon series  and holiday events, including but not limited to layouts, logos, typography, web and print  materials, etc. 

Perform the layout, editing, proofing, and publishing of written materials in a variety of  physical and digital media to inform the congregation and promote the church’s ministries Manage the existing church brand material and ensure our branding is consistent across all  ministry areas 

Ensure our use of external media is compliant with copyright and privacy law requirements. Assist in building basic communication capabilities by training and mentoring staff,  communication resource volunteers and others in the various church ministries 

Digital Media Management 

Lead all efforts related to the creation, strategy, and execution of Church digital  communication channels. 

Maintain weekly media uploads to all web and digital marketing channels and ensure  accuracy and timeliness of all information on the website, social media and roadside  signage. 

Strategically consider existing alternative digital media avenues or other tools that are not  yet available. 

Provide input into best practices in media relations policy and procedures Provide consultation to and create guiding principles to assist ministry areas that would like to  manage components of their digital media 

Ensure all communications comply with approved layouts, styles and standards and use of  organizational logo or images is in accordance with established standards. 

Social Media 

Lead messaging and strategy for social media advertising campaigns. Design and manage  church brand. 

Timely interaction with our online community through intentional messaging and comment  and response management. 

Continuously improve by capturing and analyzing the appropriate social data/metrics,  insights and best practices, and then acting on the information.

Email Communications 

Create and monitor email marketing campaigns to maintain and enhance relationships with  the constituency. 

Create and maintain a media distribution list to assist in promoting church life moments and  significant events. 

Create content in conjunction with ministry areas and push out all mass email  communications in a professional and timely manner 

Website Communication 

Working with leadership and ministry leaders, proactively develop strategies to clarify and  communicate the church’s weekly messaging on the website. 

Sunday Morning Digital Experience 

Oversee the strategy and implementation of the Sunday online digital experience Ensure a consistent presentation format, assisting in worship leaders and other staff in  creating graphics and help in the production of weekly video announcements to promote  church ministries and events. Will include announcement slides, sermon-series branding, web  pages, and social media 

Experience in measurement and analysis of web traffic and social media metrics. In-depth  knowledge of Google Analytics a plus. 

Preferred Requirements/Qualifications 

Post-secondary certification or diploma in marketing, communication, graphic design, or  journalism. 

Post-secondary theological training and the ability to share your faith in a meaningful way. 3-5 years of progressively responsible experience developing and creating communication  pieces and designing publications in a church or related non-profit environment. A solid understanding and an active presence with social media and digital media platforms  as well as emerging channels; 

Strong and effective communication skills (oral and written). 

Proven track record in creating and producing digital, social and print communications. Demonstrated knowledge of graphic design and printing processes. 

Quick learner, creative, has significant communications experience and is self-motivated  and detail-oriented under short time constraints. 

Be committed to learning new technical skills that relate to this job. Study and work to stay  current and ahead of the curve on technologies for worship and church environments. 

Staff at Grant Memorial Church exemplify: 

A sincere love for the Lord evidenced by lifestyle 

Regular attendance at weekly services 

Commitment to a small group 

Faithfulness in tithing 

Adherence to Doctrinal Statement of Faith, Core Beliefs & Lifestyle Commitment 

Staff at Grant Memorial Church are expected to: 

Attend weekly staff prayer meetings and general staff meetings

Be available for other areas to support the successful ministry of the school and church Be able to interact with others and demonstrate the values of GMC 

Be available as the opportunity arises to share faith, Bible scriptures and principles based on  the Statement of Faith, Core Beliefs and Lifestyle Commitment, to pray with individuals and  to actively communicate a belief in the Lord Jesus Christ 


How to Apply

Please send the following attachments to
  1. Resume 
  2. Cover Letter 
  3. One pastoral reference 
  4. Please use ‘Communications & Digital Ministry Manager’ in the subject line of the  email. 
Interested candidates should review the Statement of Faith/Community Lifestyle Commitment  that follows this employment opportunity.   Closing date: When position filled

Job Categories: ministry support. Job Types: Full-time.

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